Software Engineer · Based in Sydney

Royce Nguyen

Software Engineer

Building technology solutions inspired by real-world airport operations, customer experience systems, and business workflows.

I am a Software Engineer with a Bachelor of Information Technology and hands-on experience contributing to real-world software development projects. My background in Sydney International Airport lounge operations has shaped my understanding of how technology supports people, operations, and service delivery at scale. I am particularly interested in backend development, data systems, APIs, customer experience platforms, and enterprise software.

Software EngineeringOperations TechnologyBackend DevelopmentSystems Thinking

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Sydney, AU · Australia-wide LinkedIn

.N.NET

React

Azure

Full-Stack

Available

for Software Engineering roles

Backend

"Passionate Software Engineer focused on Backend Development, Cloud Technologies, and modern web applications."

About Me

I am a Software Engineer with a Bachelor of Information Technology and hands-on experience contributing to real-world software development projects.

Alongside my technical studies, I have worked in Sydney International Airport lounge operations, supporting travellers from diverse backgrounds in a fast-paced international environment. This experience strengthened my communication, stakeholder management, teamwork, and problem-solving abilities while helping me understand how operational systems, customer workflows, and business processes function in practice.

My interest in software engineering comes from seeing how technology supports people, operations, and service delivery at scale. I am especially interested in backend development, data systems, APIs, customer experience platforms, and enterprise software.

How I Got Here

Why Airport Operations Inspired My Technology Career

Working in Sydney International Airport lounge operations exposed me to real-world service systems that operate at scale. Every day, I witnessed how critical it is to design systems that work—not just technically, but in the context of real people, time-sensitive workflows, and business objectives.

I understood firsthand how technology supports people: validating customer eligibility, coordinating service delivery, managing workflows under pressure, and communicating across multiple stakeholders from diverse backgrounds. This perspective shaped how I think about software engineering.

Key Insights from Operations

Customer access processes & eligibility validation

Service delivery workflows at scale

Operational coordination under pressure

Stakeholder communication across cultures

Problem solving in real time

System reliability matters to real people

This experience taught me that successful technology is not only about writing code. It's about designing systems that support people, business processes, and service delivery efficiently and reliably. This perspective drives my interest in backend development, databases, APIs, customer experience systems, and enterprise software.

Engineering portfolio

Selected projects

Industry collaboration and technical projects demonstrating software development, database design, and problem-solving.

Industry CollaborationCompleted

Power Pioneer

A real-world software development project delivered with an Agile internship team. Collaborated on sprint planning, software architecture, database design, and full-stack development.

Technologies

.NETC#ReactSQLFigmaMicrosoft Teams

Key Contributions

Collaborated within Agile software development team on business project
Participated in sprint planning and technical discussions
Contributed to .NET backend and React frontend development
Assisted with database planning and data structure design
Participated in UI/UX design reviews

Visit Website

Backend DevelopmentCompleted

Student Consultation Booking System

A web-based booking platform that allows students to schedule consultations with staff in real time, including backend booking logic and a relational data model.

Technologies

PHPMySQLHTMLCSSJavaScript

Key Contributions

Developed backend booking functionality
Designed and implemented database structures
Built booking workflows and data management features
Developed web interfaces
Collaborated on testing and system improvements

View on GitHub

Technical skills

Engineering toolkit & strengths

Backend-focused technology stack combined with systems thinking, communication, and stakeholder management developed through real-world experience.

Software Engineering

C#.NETASP.NET CoreREST APIsReactJavaScriptSQL

Systems & Data

SQL ServerMySQLDatabase DesignData ManagementBusiness Logic

Tools

GitGitHubVisual StudioVS CodeFigmaMicrosoft Teams

Professional Strengths

Stakeholder ManagementCommunicationTeam CollaborationProblem SolvingCustomer-Centric ThinkingWorking Under PressureCross-Cultural Communication

Professional experience

Software engineering & airport operations

Real-world internship experience building software systems, combined with Sydney Airport operations background that shaped my understanding of scalable service systems and stakeholder communication.

Software Engineering

IT Intern / Software Development Project Team Member

VANKO Group

2025 – Present

Collaborate within an Agile software development team on a real-world business project
Participate in sprint planning, stand-ups and Agile discussions
Contribute to development activities using .NET, C# and React
Assist with database planning and structured data organisation
Engage in UI/UX reviews and design discussions using Figma
Coordinate tasks and project communication via Microsoft Teams

Airport Operations

Sydney Airport Operations Experience

Worked in Sydney International Airport lounge operations, exposing me to real-world service systems, customer workflows, operational coordination, and stakeholder communication in a fast-paced international environment.

Key Insights

Operational WorkflowsCustomer Access ProcessesStakeholder ManagementProblem Solving Under PressureMulticultural TeamworkService System Design

Worked within a high-volume international airport lounge environment supporting daily operations and traveller experience.
Communicated with travellers, team members, supervisors, and stakeholders from diverse cultural backgrounds.
Supported operational workflows including guest enquiries, seating coordination, service readiness, and issue resolution.
Gained practical understanding of how service systems, customer access processes, and operational workflows support large-scale airport environments.

Education